Effective Date: 24/06/2026
Last Updated: 24/06/2026
1. INTRODUCTION
1.1. Tilladelse, LLC (“Tilladelse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.
1.2. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information obtained through our websites, landing pages, advertising campaigns, lead-generation forms, communications, and related digital and offline services (collectively, the “Services”).
1.3. This Privacy Policy applies to information collected directly from individuals, family members, caregivers, authorized representatives, prospective residents, referral sources, and other persons who interact with our Services.
1.4. The Services are intended primarily for individuals located within the United States.
2. WHO WE ARE
2.1. Tilladelse provides marketing, lead-generation, referral, and related services in connection with senior living communities, senior care providers, and related organizations.
2.2. In providing these services, Tilladelse may collect information regarding individuals seeking information about independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, and related services.
3. CATEGORIES OF PERSONAL INFORMATION WE COLLECT
3.1. We may collect identifiers, including:
3.1.1. Name;
3.1.2. Mailing address;
3.1.3. Email address;
3.1.4. Telephone number;
3.1.5. Internet Protocol (IP) address; and
3.1.6. Other online identifiers.
3.2. We may collect demographic information, including age range, geographic location, household information, and similar characteristics.
3.3. We may collect information regarding an individual’s interest in senior living services, including care preferences, housing needs, service requirements, community preferences, and other information relevant to identifying appropriate housing or care options.
3.4. We may collect communications information, including:
3.4.1. Form submissions;
3.4.2. Email communications;
3.4.3. Chat interactions;
3.4.4. Call recordings where permitted by law; and
3.4.5. Other communications with our representatives.
3.5. We may collect internet and electronic activity information, including:
3.5.1. Browsing activity;
3.5.2. Website interactions;
3.5.3. Device information;
3.5.4. Advertising interactions;
3.5.5. Referral sources; and
3.5.6. Analytics information.
3.6. We may collect personal information submitted by family members, caregivers, legal guardians, authorized representatives, agents under a power of attorney, spouses, adult children, and other individuals acting on behalf of a prospective resident or service recipient.
4. SOURCES OF PERSONAL INFORMATION
4.1. We may collect personal information directly from you.
4.2. We may collect personal information from family members, caregivers, guardians, authorized representatives, and other individuals acting on behalf of another person.
4.3. We may collect information through our websites, landing pages, forms, advertisements, and communications.
4.4. We may collect information through cookies and similar technologies as described in our Cookie Policy.
4.5. We may receive information from advertising platforms, analytics providers, referral partners, service providers, and other third parties.
5. PURPOSES FOR WHICH WE USE PERSONAL INFORMATION
5.1. We may use personal information to provide and improve our Services.
5.2. We may use personal information to respond to inquiries and requests.
5.3. We may use personal information to connect prospective residents and families with senior living communities and service providers.
5.4. We may use personal information to evaluate eligibility for services and placement opportunities.
5.5. We may use personal information to communicate regarding housing options, community information, and related services.
5.6. We may use personal information to operate, analyze, improve, personalize, and secure our Services.
5.7. We may use personal information for advertising, attribution, audience creation, campaign measurement, lead qualification, and marketing effectiveness purposes.
5.8. We may use personal information to comply with legal obligations, enforce agreements, prevent fraud, and protect the rights, safety, and property of individuals and organizations.
6. INFORMATION SUBMITTED ON BEHALF OF ANOTHER INDIVIDUAL
6.1. In connection with senior living placement, referral, and related services, Tilladelse may receive personal information regarding an individual from a family member, caregiver, legal guardian, authorized representative, agent under a power of attorney, spouse, adult child, or other person acting on that individual’s behalf.
6.2. Such information may include contact information, care preferences, housing needs, service requirements, or other information relevant to identifying appropriate senior living communities or service providers.
6.3. By submitting information regarding another individual through our Services, the submitting party represents that they have the authority to provide such information and to permit Tilladelse to use and disclose such information as described in this Privacy Policy.
6.4. Tilladelse may rely upon information provided by family members, caregivers, and authorized representatives in providing services, evaluating placement opportunities, responding to inquiries, and facilitating communications with senior living communities and service providers.
6.5. Individuals who submit information on behalf of another person are responsible for ensuring that the information provided is accurate, complete, and up to date to the best of their knowledge.
6.6. Nothing in this section shall be interpreted as limiting any privacy rights that may be available to the individual whose information is submitted, including rights available under applicable privacy laws.
7. HOW WE DISCLOSE PERSONAL INFORMATION
7.1. We may disclose personal information to senior living communities, senior care providers, and related organizations in connection with requested services, referrals, and placement opportunities.
7.2. We may disclose personal information to service providers that assist with website hosting, data storage, customer relationship management, communications, analytics, security, advertising, and business operations.
7.3. We may disclose personal information to advertising, analytics, attribution, audience management, and programmatic advertising providers, including demand-side platforms (DSPs), that assist with campaign measurement, targeted advertising, audience creation, and marketing optimization.
7.4. We may disclose personal information to professional advisors, auditors, insurers, and legal counsel.
7.5. We may disclose personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
7.6. We may disclose personal information when required by law or when reasonably necessary to protect rights, safety, property, or legal interests.
8. ADVERTISING AND ANALYTICS
8.1. We use analytics, advertising, attribution, audience management, and conversion measurement technologies to better understand user interactions and improve marketing performance.
8.2. These technologies may include Google Analytics, Google Ads, Meta Pixel, Meta Conversions API (CAPI), Google Enhanced Conversions, Microsoft Clarity, conversion measurement technologies, session replay tools, audience management platforms, demand-side platforms (DSPs), and similar technologies.
8.3. These technologies may collect information regarding website activity, device information, advertising interactions, and related usage data.
8.4. Tilladelse may use server-side tracking and conversion measurement technologies, including Meta Conversions API (CAPI), Google Enhanced Conversions, and similar technologies, to improve advertising attribution, campaign measurement, fraud prevention, and marketing effectiveness.
8.5. Certain disclosures of personal information for targeted advertising may constitute “sharing” under California law and similar state privacy laws.
8.6. Additional information regarding our use of cookies and tracking technologies is available in our Cookie Policy.
9. DATA RETENTION
9.1. We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.
9.2. Unless a longer retention period is required by law or a legitimate business need exists, Tilladelse generally retains personal information for no longer than twenty-five (25) months following the most recent interaction with the individual.
9.3. Upon expiration of applicable retention periods, personal information may be securely deleted, anonymized, aggregated, or otherwise deidentified.
10. SECURITY
10.1. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
10.2. Such safeguards may include encryption at rest, access controls, role-based permissions, monitoring, logging, vulnerability management, and security review processes.
10.3. Although we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
11. YOUR PRIVACY RIGHTS
11.1. Depending upon your state of residence and applicable law, you may have the right to:
11.1.1. Know what personal information we collect;
11.1.2. Access personal information we maintain about you;
11.1.3. Correct inaccurate personal information;
11.1.4. Request deletion of personal information;
11.1.5. Obtain a portable copy of personal information;
11.1.6. Opt out of targeted advertising, sale, or sharing activities;
11.1.7. Limit certain uses of sensitive personal information where applicable; and
11.1.8. Be free from unlawful discrimination for exercising privacy rights.
12. HOW TO EXERCISE YOUR RIGHTS
12.1. Privacy rights requests may be submitted through:
12.1.1. A webform located at: tilladelse.com/privacy;
12.1.2. Email: privacy@tilladelse.com; or
12.1.4. Other methods identified on our Services.
12.2. We may take reasonable steps to verify identity before responding to requests.
12.3. Authorized agents, legal guardians, holders of a valid power of attorney, caregivers, family members, or other authorized representatives may submit requests on behalf of an individual where permitted by applicable law and where sufficient authority can be demonstrated.
12.4. We may require documentation reasonably necessary to verify the authority of an individual acting on behalf of another person before responding to a request.
12.5. We will respond to verified requests within the timeframes required by applicable law.
13. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
13.1. Certain advertising and marketing activities may constitute the “sharing” of personal information for cross-context behavioral advertising under California law.
13.2. Individuals may opt out of such activities by:
13.2.1. Using our “Do Not Sell or Share My Personal Information” link;
13.2.2. Adjusting cookie preferences through our Cookie Preferences Center;
13.2.3. Submitting a privacy rights request; or
13.2.4. Using a recognized Global Privacy Control signal where supported.
14. GLOBAL PRIVACY CONTROL
14.1. Where required by applicable law and supported by Tilladelse’s consent management and privacy preference systems, Tilladelse will recognize and process Global Privacy Control (“GPC”) signals as requests to opt out of applicable sale, sharing, or targeted advertising activities.
15. CHILDREN’S PRIVACY
15.1. Our Services are not directed to children under sixteen (16) years of age.
15.2. We do not knowingly collect personal information from children under sixteen (16) years of age.
15.3. If we become aware that personal information from a child under sixteen (16) has been collected, we will take reasonable steps to delete such information.
16. CHANGES TO THIS PRIVACY POLICY
16.1. We may modify this Privacy Policy from time to time to reflect legal, regulatory, operational, or technological changes.
16.2. When changes are made, we will update the “Last Updated” date appearing at the beginning of this Privacy Policy.
16.3. Material changes may also be communicated through our Services or by other appropriate means.
17. CONTACT US
17.1. Questions regarding this Privacy Policy or our privacy practices may be directed to:
Tilladelse, LLC
Address: 1801 W Bay Dr NW STE 203, Olympia, WA 98502
Email: info@tilladelse.com
Telephone: (360) 706-2565
17.2. Individuals may also contact us regarding privacy rights requests using the methods described in Section 12.
